Service Satisfaction

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Christopher Douglas

Dear Customer:

As one of the owners of Rocky Mountain Waterproofing, I want to thank you for giving us the opportunity to work with you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

Sincerely,

Christopher Douglas

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Scheduling Process

In thinking about your most recent experience with Rocky Mountain Waterproofing,

Did You have any Scheduling Concerns

Product or Service Application

Think about the Product or Service we provided.

Service of Team Member

The following questions pertain to the Team Member you worked with most recently.

Please indicate whether you agree or disagree with the following statements about the Team Member

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Team Member was courteous	Strongly AgreeTeam Member was courteous Strongly Agree	AgreeTeam Member was courteous Agree	NeutralTeam Member was courteous Neutral	DisagreeTeam Member was courteous Disagree	Strongly DisagreeTeam Member was courteous Strongly Disagree
Team Member worked timely	Strongly AgreeTeam Member worked timely Strongly Agree	AgreeTeam Member worked timely Agree	NeutralTeam Member worked timely Neutral	DisagreeTeam Member worked timely Disagree	Strongly DisagreeTeam Member worked timely Strongly Disagree
Team Member was knowledgeable	Strongly AgreeTeam Member was knowledgeable Strongly Agree	AgreeTeam Member was knowledgeable Agree	NeutralTeam Member was knowledgeable Neutral	DisagreeTeam Member was knowledgeable Disagree	Strongly DisagreeTeam Member was knowledgeable Strongly Disagree
Team Member did quality work	Strongly AgreeTeam Member did quality work Strongly Agree	AgreeTeam Member did quality work Agree	NeutralTeam Member did quality work Neutral	DisagreeTeam Member did quality work Disagree	Strongly DisagreeTeam Member did quality work Strongly Disagree